Plan your visit

Location

Av. 5 de Mayo, núm. 2

Centro Histórico, 06000

Alcaldía Cuauhtémoc

Ciudad de México, México

Open

Tuesday to Sunday (closed on Mondays)

11:00 a.m. - 5:00 p.m.

Free entrance with a reservation

Tickets

FAQs

The Museum offers a variety of activities and pedagogic tools for student groups, as well as visitors with disabilities and other groups of people.

Make your reservation here

Don't miss out on the immersion experience in the vaults, and complete your reservation by selecting the time that is most convenient for you.

Vaults


Store

Wrap up your visit with a trip to the Museum store, where you can find various items related to the Museum, as well as numismatics. The store is found in the Mezzanine. Purchases can be made by card or cash.

Store hours:

Tuesday to Sunday, 11:00 a.m. to 5:00 p.m.

How to find us

Av. 5 de Mayo núm. 2, Centro Histórico, 06000, Alcaldía Cuauhtémoc, Ciudad de México, México.

Recommendations:

  • Metro: Line 2, Bellas Artes or Allende Stop.
  • Bicycle: EcoBici Marconi.
  • Trolleybus: Santa Veracruz Stop.
  • Parking nearby: Bellas Artes and Av. 5 de Mayo #38.
Google Maps

Security and accessibility measures


COVID-19 hygiene procedures

Upon entering our installations, you are requested to comply with the security protocols and measures needed to make your visit pleasant for all:

  • Wear a face-mask at all times during your visit.
  • Allow Museum staff to take your temperature.
  • Use the stations with antibacterial gel.
  • Keep a safe distance between yourself and other visitors.
  • Respect the limitations on the numbers of people permitted in each room or other space.

Accessibility

The Banco de México Museum is accessible to all people who wish to visit us. We provide ramps, elevators and accessible bathrooms.

Due to the building's architectural limitations, however, people who use wheelchairs cannot enter the basement.

Exhibits accessible to people with physical, hearing and visual disabilities.

We have family, accessible washrooms.

Guide dogs are welcome and companion animals may enter only if they are medically prescribed.

If you have an accessibility request for any type of disability, please indicate this at the time of your reservation. This way we can prepare to give you better service during your visit.


Services

The Museum has specific services to make your stay more pleasant and safer. Please approach Museum staff members with any doubts you may have.

  • We have lockers in which you may keep your personal belongings such as backpacks, jackets, computers. If one of them is too large for the assigned space, you should leave it with a Museum staff member.
  • If you arrive on a folding bicycle, skates or skateboard, or you use a stroller, you may leave it in the locker area. Museum staff will offer you guidance.
  • Photographs without flash are allowed. If you need to take professional photographs, please write us at contacto.museo@banxico.org.mx so that we can offer you guidance.
  • It is not permitted to take photographs of the uniformed staff members and the security filters. If this occurs, staff members will ask you to erase the images in your camera or other electronic device.
  • The Museum offers guided visits. Ask for hours and meet-up areas. If you want a guided visit at a specific time, or you visit us in a group larger than 5 people, contact us at: contacto.museo@banxico.org.mx
  • If you find or lose something that is a personal belonging, please go to the security area for guidance.

Security and accessibility measures

The Banco de México Museum building is a secure place. Please follow the instructions given by qualified staff members.

  • In the event of an emergency, you must follow the instructions given by Museum staff members and Banco de México security personnel.
  • People with disabilities are offered aid from the time of their entrance and will be offered explicit help in the event of an emergency. However, if the person does not want the assistance offered, they should express this, thus absolving the Central Bank of any responsibility for any eventuality.
  • For security reasons, the Banco de México Museum closes its doors as a preventive measure during events that put the physical integrity of its visitors at risk while they are in the building, and once it is deemed safe to exit, the doors are opened. If a visitor prefers to leave the building while the doors are closed, they can ask the Museum staff for information.
  • Keep your ticket since it is needed to leave the installations.
  • A video recording system is present inside the Museum.
  • At the entrance of the Museum, security staff will ask you to pass through a security control system. In addition, they will ask that your personal objects be placed on a moving band.
  • If you wear a cap and dark glasses you should take them off upon your entrance and during your visit.
  • It is prohibited to carry firearms and knives. Pocket knives and gadgets with lasers can be stored with the security staff and will be returned when you finish your visit.
  • It is not permitted to make your visit under the influence of alcohol or drugs.