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Practical information

Find out the essential information to enjoy your experience at the Banco de México Museum.

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The Museum offers a variety of activities and pedagogic tools for student groups, as well as visitors with disabilities and other groups of people.

If you want to make a reservation for a group you can contact us at contacto.museo@banxico.org.mx

Información museo

Wrap up your visit with a trip to the Museum store, where you can find various items related to the Museum, as well as numismatics.

The store is found in the Mezzanine. Purchases can be made by card or cash.

Store hours: Tuesday to Sunday, 11:00 a.m. to 5:00 p.m.

Información museo
Location and Opening hours
Av. 5 de Mayo, num. 2,Centro Historico, 06000, Alcaldia Cuauhtemoc,Ciudad de Mexico,Mexico
Tuesday to Sunday (closed on Mondays), 11:00 a.m. - 5:00 p.m.
Tuesday to Sunday (closed on Mondays), 11:00 a.m. - 5:00 p.m.
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Metro: Line 2, Bellas Artes or Allende Stop.
Bicycle: EcoBici Marconi.
Trolleybus: Santa Veracruz Stop.
Parking nearby: Bellas Artes and Av. 5 de Mayo #38.


The Banco de México Museum is accessible to all people who wish to visit us. We provide ramps, elevators and accessible bathrooms.

Due to the building's architectural limitations, however, people who use wheelchairs cannot enter the basement.

Exhibits accessible to people with physical, hearing and visual disabilities.

We have family, accessible washrooms.

Guide dogs are welcome and companion animals may enter only if they are medically prescribed.

If you have an accessibility request for any type of disability, please indicate this at the time of your reservation. This way we can prepare to give you better service during your visit.


The Museum has specific services to make your stay more pleasant and safer. Please approach Museum staff members with any doubts you may have.

  • We have lockers in which you may keep your personal belongings such as backpacks, jackets, computers. If one of them is too large for the assigned space, you should leave it with a Museum staff member.
  • If you arrive on a folding bicycle, skates or skateboard, or you use a stroller, you may leave it in the locker area. Museum staff will offer you guidance.
  • Photographs without flash are allowed. If you need to take professional photographs, please write us at contacto.museo@banxico.org.mx so that we can offer you guidance at least 48 hours in advance.
  • It is not permitted to take photographs of the uniformed staff members and the security filters. If this occurs, staff members will ask you to erase the images in your camera or other electronic device.
  • The Museum offers guided visits. Ask for hours and meet-up areas. If you want a guided visit at a specific time, or you visit us in a group larger than 5 people, contact us at: contacto.museo@banxico.org.mx
  • If you find or lose something that is a personal belonging, please go to the security area for guidance.
  • Banco de México Museum does not have parking.

Security and accessibility measures

The Banco de México Museum building is a secure place. Please follow the instructions given by qualified staff members.

  • In the event of an emergency, you must follow the instructions given by Museum staff members and Banco de México security personnel.
  • People with disabilities are offered aid from the time of their entrance and will be offered explicit help in the event of an emergency. However, if the person does not want the assistance offered, they should express this, thus absolving the Central Bank of any responsibility for any eventuality.
  • For security reasons, the Banco de México Museum closes its doors as a preventive measure during events that put the physical integrity of its visitors at risk while they are in the building, and once it is deemed safe to exit, the doors are opened. If a visitor prefers to leave the building while the doors are closed, they can ask the Museum staff for information.
  • Keep your ticket since it is needed to leave the installations.
  • A video recording system is present inside the Museum.
  • At the entrance and exit of the Museum, security staff will ask you to pass through a security control system. In addition, they will ask that your personal objects be placed on a moving band.
  • If you wear a cap and dark glasses you should take them off upon your entrance and during your visit.
  • It is prohibited to carry firearms, lighters and knives. Pocket knives and gadgets with lasers can be stored with the security staff and will be returned when you finish your visit.
  • It is not permitted to make your visit under the influence of alcohol or drugs.


About the Museum


How much is the admission fee?
Entry is free so that everyone can enjoy the museum, but a general-admission ticket is required. Make your online reservation at: museobancodemexico.mx just click the “Tickets” section.
What age range is appropriate?
The museum can be visited by children and adults of all ages.
Do I have to print my tickets?
You do not need to print out the QR codes that were sent to your email address, just make sure to download them and show them on your phone at the museum entrance.
If you do not have a reservation, go to the ticket office, located next to the Museum on Eje Central, and request your access there —subject to schedule availability, entry times are every fifteen minutes.
My ticket has a starting time but I am arriving earlier/later: is that allowed?
Ideally, you should arrive at the exact time of your reservation. All entries have 15 minutes tolerance; due to the coronavirus measures is not possible to enter the museum earlier.
This is to avoid exceeding the visitor capacity and ensure that you enjoy your visit, so we appreciate your punctuality.
If I cannot make it to the museum on the day of my reservation, can I use my ticket on another date?
No, the ticket is only valid for the date and time set. When making your reservation, double-check the day and time of your visit. Besides, you cannot reuse your ticket for another visit.
Can I leave the museum and come back later?
It is not possible to reenter the museum with the same ticket. If you need to leave, you can get a new ticket when you come back —subject to schedule availability.
Do I need an additional ticket for the temporary exhibitions?
No, with your ticket you can visit both the permanent collection and the temporary exhibitions.
Check our exhibitions and activities on the museum’s page: museobancodemexico.mx
How much time do I need to visit the museum?
To see the museum and enjoy it fully, we recommend you to consider an hour and a half or even two hours
What are the museum and shop hours?
Tuesday through Sunday from 11:00 a.m. to 5:00 p.m.
The last entry for the museum is at 4:30 p.m.
Do I need to get a ticket to visit the store?
Yes, it is the same ticket to enter the museum. You can get it online or at the museum ticket office.
Is photography allowed?
You can take photographs and short videos with your cellphone or tablet for personal, non-commercial use. You can bring a selfie stick—just be polite to other visitors. Show us your best pictures by tagging @museobancodemexico on Instagram.
Professional cameras need a written permission to be used inside the museum. You can ask for more information about this at: contacto.museo@banxico.org.mx at least 48 hours in advance.
Does the museum have parking?
The museum does not have this service, however, there are many options to leave your car around the area.
How I can arrive to the museum?
You can get here by metro, metrobus, car, and bicycle. Check our website for more information.
Can I bring a wheelchair or a stroller?
Yes, we have chairlift, elevator, and bathrooms with physical accessibility.
Due to architectural restrictions of the building, wheelchairs and strollers will not be able to access the vaults.
Wheelchairs are available for visitors to borrow at no cost.
Can I take a stroller inside the museum galleries?
Yes, this will make the visit more comfortable for you and your baby.
Is there a cloakroom?
The museum has lockers to protect your personal belongings, which should not be larger than 11.8x11.8 in. We suggest you come to the museum with the least number of objects, so that your visit is as pleasant as possible.
Is there a contact email?
El museo cuenta con casilleros para resguardar tus objetos personales, estos no deberán de ser mayores a 30x30 com. Sugerimos vengas al museo con el menor número de objetos, de manera muy ligera, para que tu visita sea lo más agradable posible.
¿Existe algún correo de contacto?
Yes, you can reach us at: contacto.museo@banxico.org.mx
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